Start with safe access
Stay out of floodwater and areas with electrical or structural hazards. Follow local emergency guidance. Do not enter to collect photographs or belongings if doing so creates a risk. Emergency response and building restoration have different roles.
Cleaning, removal and drying
Ask which porous materials require removal, how debris will be handled and what cleaning is included. Drying is one stage of the work, not a substitute for assessing contamination. A useful proposal explains the reason for each material decision.
Keep documentation together
Record discovery time, safe photographs and receipts. Before discarding damaged property, ask your insurer about its documentation requirements when circumstances allow. Do not delay necessary safety measures to complete paperwork. Coverage depends on the policy and cause.
